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Complaint Policy

The Global Journal of Medical and Pharmaceutical Sciences (GJMPS) is committed to maintaining transparency, fairness, and integrity in all aspects of the publication process. The journal provides a formal mechanism for authors, reviewers, readers, and other stakeholders to submit complaints or concerns regarding editorial decisions, ethical issues, or journal operations.

Scope of Complaints

Complaints may relate to, but are not limited to:

Editorial decisions and peer review processes

Allegations of plagiarism or research misconduct

Authorship disputes

Delays in manuscript processing

Ethical concerns regarding published articles

Conflicts of interest involving authors, reviewers, or editors

Concerns regarding journal policies or publication practices

Submission of Complaints

Complaints should be submitted in writing to the journalâ€™s editorial office. The complaint should clearly describe the issue and include relevant supporting information or documentation where applicable.

Complaints may be submitted via email to the journalâ€™s official contact address.

Investigation Process

Upon receiving a complaint, the editorial office will acknowledge receipt and initiate a preliminary assessment. If necessary, the matter will be reviewed by the Editor-in-Chief and the publisher.

The journal will investigate complaints fairly, objectively, and confidentially in accordance with internationally recognized ethical publishing practices.

Resolution of Complaints

Depending on the nature of the complaint, the journal may take appropriate actions, which may include:

Clarification or correction of published information

Publication of corrections, expressions of concern, or retractions

Communication with the authorsâ€™ institutions or relevant authorities where appropriate

Improvement or revision of editorial policies and procedures

Confidentiality

All complaints will be handled with strict confidentiality. Personal information related to complainants will be protected in accordance with applicable privacy and ethical standards.

Ethical Guidance

The journal follows established ethical guidelines in handling complaints and disputes, including the recommendations provided by the Committee on Publication Ethics (COPE).

Contact for Complaints

For complaints or concerns related to the journal, please contact the editorial office:

Email: globalapcentre@gmail.com